Fast order form

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Data related to the payment of our invoices may be forwarded to Bisnode Česká republika, a.s., which may further process this data, including your personal data, for the purpose of monitoring and evaluating the payment discipline of specific business entities. Both against our company and against Bisnode, you can exercise all the rights that belong to you as a data subject according to the legal regulations on the protection of personal data. More information about Bisnode and its processing of personal data can be found at www.bisnode.cz/privacy

Frequently Asked Questions (FAQ)

Q: 1. How can I get a price list?

If you send us the ID number of your company, the address of the establishment and the contact of a competent person, we will be happy to send you the price list to the e-mail address you provided.

Q: 2. How can I order the goods?

  • By fast order form
  • By phone: +420 257 910 531, +420 257 924 696.
  • By e-mail: gastrofresh@gastrofresh.cz
  • With a special order form that will simplify your work with ordering (we will send it on request): please send these orders only to the e-mail: objednavky@gastrofresh.cz

Q: 3. When can I order?

  • We accept orders until 23:00, 7 days a week and deliver as soon as possible within your needs and our capabilities. We accept orders all day on Saturday and via the answering machine on Sunday forenoon.

Q: 4. When will you deliver the goods?

We ship from monday to saturday. We accept orders until 23:00. We will deliver the goods the following day by 12:00.

Q: 5. Do you have afternoon shipments?

  • Yes, afternoon shipments are considered EXPRESS and are charged 129 CZK without VAT. We ship express orders only in Prague from Monday to Friday. We accept orders until 11:00. We will deliver the goods on the same day from 12:00.

Q: 6. How do you handle complaints?

In the footer of the website you will find the Terms and Conditions, where everything is described in detail and precisely in paragraph VII. Complaints and warranty period.